2018-11-06 Corporate Discipline

 

Class One: First Class Software

2018-11-06 Corporate Discipline

  

Restaurant Chains, Cafes, Establishments 

 

 Class One incorporates Corporate Discipline.

 

When we are a chain of establishments, this is a very important concept and usually gives enough headaches to those responsible for IT, as well as to the different Managers, Area Managers, Cost Control and of course to the CEO of the Company.
 

In Class One, we are aware that the Establishments must be coordinated with each other, and with our experience, if there is no robust protocol working in the end eveybody will go on its own. Even having established protocols in certain circumstances they are not followed, but if the most important part of the coordination is automatic, then almost all the problems will disappear.

 

With the Class One Corporate Discipline solution, you will have it resolved 

 

 

Corporate Discipline

Perfectly coordinate your Establishments

Get a Clean Big Data

Big Data -> Smart Data -> KPI's correct

 
 
 
Group Class One 
Rafael Alberti 6 Bajo
15172 -Perillo (Spain) 
 +34 981613709

 E-Mail: comercial at classone dot es

 

2018-11-01 Smart Seven Stars (VII) 

 

Class One: First Class Software

2018-11-01 Smart Seven Stars (VII) 

  

A new concept of Hotel Management (SHMS - Smart Hotel Management System) 

 

  • Online History: Reservations/Stays historical, Occupancy Reports (Arrivals book, Departures book, Occupied rooms book, Occupation by customers, Occupation by countries), Production Diaries (by Date, Service, # Room, Age/Comp/Guest)
  • VBSD: Virtual Book of Strategic Decisions We keep everything

 

 Web System, access your Hotel in any location.

  

 

 

 

examples/ejemplos

 

Online History:

Reservations/Stays historical, 

Occupancy Reports (Arrivals book, Departures book, Occupied rooms book, Occupation by customers, Occupation by countries), 

Production Diaries (by Date, Service, # Room, Age/Comp/Guest)

...

 

 

  
 

VBSD: 

Virtual Book of Strategic Decisions

Concept recovered from our systems in the 90s

In summary, any printable information is archived and easy to access the Web platform as long as the relevant authorizations exist

 

   
 
 
Group Class One 
Rafael Alberti 6 Bajo
15172 -Perillo (Spain) 
 +34 981613709

 E-Mail: comercial at classone dot es

 

2018-09-21 Smart Seven Stars (VI)

 

Class One: First Class Software

2018-10-05 Smart Seven Stars (VI) 

  

Мы говорим по-русски (SHMS - Smart Hotel Management System) 

 

      
     
     

  


Group Class One 

Rafael Alberti 6 Bajo
15172 -Perillo (Spain) 
 +34 981613709

 E-Mail: comercial at classone dot es

2018-09-01 Smart Seven Stars (V)

 

Class One: First Class Software

2018-09-01 Smart Seven Stars (V) 

  

SHMS - Smart Hotel Management System. Smart HouseKeeping 4.0

 

In all the Hotels, it is very important, proper planning for room cleaning by the housekeeping department plays a key role to ensure an efficient operation…this is more relevant when the property has a significant number of rooms in inventoryAccording to the director of operations at various hotels, the planning process for the scheduling of daily room cleaning can take up to 2 hours. This has taken us to further in-depth analysis in order to define efficient solutions, as presented in “class One”.

 

The resulting analysis assisted us in creating an algorithm that provides us with optimized parameters for the daily process of room cleaning

The parameters that we have taken into consideration are:

  • Type of room, size, available equipment, specific characteristics such as balconies, leaving room areas, etc.
  • Number of guests in room
  • If cleaning service includes changing bed linens
  • Cleaning of specific equipment such as windows, mini refrigerators, kitchen efficiencies, etc.

The resulting data provides us with a more accurate timetable for the turn over of hotel rooms from the moment the guests checks out.

The seven Stars program will provide the housekeeper manager with an automatic daily schedule, distributing the work load on an even basis. The housekeeper has the option to review and adjust this information as required. It is important to highlight that the automatic scheduling report reflects the optimized parameters in terms of number of units, required time per unit, availability of staff for each specific day, etc. 

The housekeeping staff, with the support of Housekeeping 4.0 program and their tablets, will be able to identify and assign priority to the rooms with scheduled departures first. This will provide the front desk team with fresh inventory for the day’s arrivals, optimizing the check in process and guest experience.

Once proceeded to the different assignments, each "kelly" will access with their tablets to the rooms to be cleaned, taking first of all those rooms that being outgoing, the check-out has already been done (each time a check is made). out, it will be updated instantly on the tablet corresponding to your cleaner

Real example Minute (times are expressed in minutes)

 

Studio 2 pax 15   1 Bedroom Apartment 2 pax 15   Prime Sea View 3 pax 18
Studio 2 pax + Sheets towels 18   1 Bedroom Apartment 2 pax + Sheets towels 18   Prime Sea View 3 pax + Sheets towels 21
Studio 4 pax 18   1 Bedroom Apartment 4 pax 18   Prime Sea View 5 pax 21
Studio 4 pax + Sheets towels 24   1 Bedroom Apartment 4 pax + Sheets towels 24   Prime Sea Viewo 5 pax + Sheets towels 27
Studio 2 pax + Check-Out 45   1 Bedroom Apartment 2 pax + Check-Out 48   Prime Sea View 3 pax + Check-Out 49,25
Studio 4 pax + Check-Out 58   1 Bedroom Apartment 4 pax + Check-Out 62   Prime Sea View 5 pax + Check-Out 60,75
            Prime Sea View 5 pax + Window cleaning 80

 

HouseKeeping - Daily Productivity Analysis

 

 

 

Some screens of this use case.

 

 

The Cleaners with their Tablets will proceed to perform their work, the first rooms proposed by Smart HouseKeeping 4.0, are those that have been released on the day and have already done their Check-out

 

 

 

 

 
 
 
 
Group Class One 
Rafael Alberti 6 Bajo
15172 -Perillo (Spain) 
 +34 981613709

 E-Mail: comercial at classone dot es

 

2018-07-31 Smart Seven Stars (IV)

 

Class One: First Class Software

2018-07-31 Smart Seven Stars (IV) 

  

Best Number One Interactive & Comparative Scorecard. 

 

What kind of decisions do we need to take at our Hotel?

The current situation is constantly changing, and a hotel must know, immediately, what actions should be taken at every moment. And, for doing this, it is a must to have the necessary information available, immediately and easy to understand.

Class One is proud to present, in a single Dashboard, 22 KPIs that collate all of the necessary information to be considered for decision making.

KPI's Dashboard

In order to enhance the analysis, each one of the 22 KPIs will include the 6 values below

  Fixed Day   Fixed Days   Fixed Month/Year
  vs   vs   vs
  Compared Day   Compared Days   Compared Month/Year

The screen is an actual KPI example

OCC the percentage of available rooms or beds being sold for a certain period of time.ADRAverage Daily Rate, RevPAR, Revenue Per Available Room, RevPar is a very classic KPI and regarded as one of the most important financial calculations for any hotel to see how much revenue they have made within a certain period of time. ARR Total Revenue Per Available Room preview of the total revenue from all departments which the room can generate. While RevPar only takes account of the revenue generated by the rooms, 

Yield factor that refers to the Rate Rack RateNetADR. Net ADR (except that it factors in the net revenues)NetRevPAR Net Revenue Per Available Room metric is similar to RevPAR, except that it factors in the net revenues (meaning that it accounts for distribution costs, transaction fees and travel agency commissions)NetARR,  

Occupied roomsGuests, ChildrenCribs

Guest Bed & BreakfastGuest Half BoardGuest Full BoardGuest All IncludeGuest = Guest Bed & Breakfast +  Guest Half Board + Guest Full Board + Guest All Include + Guest Only Room 

RevPORRevenue Per Occupied Room Total Revenue / Total Rooms Occupied, RevPOR, unlike RevPAR, considers revenue per occupied room which gives you a better understanding of how much profit you make from the guests who actually stay at your property. TRevPAG - RevPACRevenue Per Available Customer Total revenue generated by a single customer. It is calculated by dividing the segment total revenue and∕or the ASA by the number of customer, Total Revenue

Revenue Room SalesRevenue F&BRevenue Others 

 

Example: The figures we have got for yesterday can be compared against the same day last year (or, if yesterday was a Tuesday, against the same week’s Tuesday, last year), last week can be compared against the same week last year (or two different periods of time such as Easter, even if they haven’t happened at the very same moment), last month can be compared against the same month last year, etc.

A date in the future can also be compared against its equivalent for another year, week, 10 days period, month...

These values can always be set by the user and, therefore, dates can be in the past, present or future

 (Forecast Reservation)

 

 
 
 
 
Group Class One 
Rafael Alberti 6 Bajo
15172 -Perillo (Spain) 
 +34 981613709

 E-Mail: comercial at classone dot es

 

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